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Hey there, some of my players are having issues with getting their rewards. They do everything correctly (claim the items in the chest and complete the dungeon). however after theyre teleported back to spawn they do not get a message saying they can claim their rewards and the inventory of /rewards is empty. I do not get any errors in console and for some players it works just fine.

Thanks for the help in advance^^

added More Info Needed label

Hey there. Can you describe to me how exactly the players are leaving the dungeon? Are they leaving using "Finish Dungeon" or are they leaving with /leave or a "Leave Dungeon" function?

I have a theory as to what the problem may be, but I need just a bit more information to be certain.

Hey :) We use a block players have to right click. This block has the "finish dungeon" function

And when they right-click the finish dungeon function, do they leave as well?

Yes they do

And you have set GiveLootAfterCompletion to true in the dungeon's config, correct? If so, that means everything should be configured correctly on your end.

What I think may be happening is a bit of confusion... you have to click the rewards to add them to your rewards inventory. They won't automatically be added unless AllowRetrigger for the reward function is false. Can you confirm that players are clicking the items in the rewards chest and not just leaving them there?

If that turns out to be the problem, I'll improve the message to make it clearer you need to click the items still.

GiveLootAfterCompletion is set to true and I can confirm that players actually click the rewards, because I was one of them.

Hmm... that's very strange, because I can't reproduce this bug. I did exactly as you described and the rewards message still showed up and /rewards contained the loot acquired from the dungeon. I'm at a bit of a loss. Is this consistently reproducible for you, or random?

It is pretty random. I would say out of ten dungeon runs, our players get this issue 3-4 times. But I can confirm we are doing nothing different from run to run

added Bug label

added Can't Reproduce label

removed More Info Needed label

Closing due to inactivity and major version changes. If this is still a relevant issue, please re-post with a modern-version server log and current steps to reproduce.

closed